Once your order is placed, you will receive an immediate order confirmation email at the email address you provided during checkout. This email will include your order number and details of your purchase. If you don't see the email, please check your spam or junk folder.

Yes, you can change your shipping address if your order hasn't shipped yet. Please contact us as soon as possible at info@lavenderhillsprings.com or through our contact form. Once an order has been shipped, we cannot modify the delivery address.

Currently, we ship within the United States only. We're working on expanding our shipping options to serve international customers in the future. Please check back or sign up for our newsletter to be notified when international shipping becomes available.

Orders are typically processed within 1-2 business days. Shipping times vary based on your location: Standard shipping takes 5-7 business days, while expedited shipping options are available at checkout for faster delivery (2-3 business days). You will receive a tracking number via email once your order ships.